Terms and Conditions

Clear policies for a smooth and confident stay

Terms and conditions 

Welcome

These terms govern all reservations made through this website and apply to every guest stay.

Booking and Payment

  • Reservations confirm only after full payment.
  • Rates reflect direct booking value with no third-party commissions.
  • Taxes and required fees display before checkout.

Cancellations and Changes

  • Cancellation terms vary by listing and season.
  • Details appear during booking and inside your confirmation email.
  • Date changes depend on availability and pricing at time of request.

Check-In and Check-Out

  • Check-in and check-out times appear inside each listing.
  • Early arrival or late departure requires written approval.

Guest Responsibilities

  • Registered guests only.
  • Respect quiet hours, neighbors, and resort rules.
  • Damage, excessive cleaning, or policy violations result in added charges.

Property Rules

  • Smoking follows property-specific guidelines.
  • Pet stays apply only where explicitly listed.
  • Resort amenities operate under separate resort policies.

Liability

  • Guests assume responsibility for personal belongings.
  • Management holds no responsibility for accidents, injuries, or weather disruptions during the stay.

Right to Refuse Service

  • Management reserves the right to cancel stays tied to misuse, misrepresentation, or rule violations.

Governing Law

  • All terms follow Ontario laws and regulations.

Questions

  • Contact local hosting support for clarification before booking.